Plumbing guide

Who Pays the Plumber: Landlord or Tenant in California?

In most cases the landlord pays for plumbing that stops working. The exceptions and the steps to take are worth knowing.

  • Line answered 24/7
  • Nights, weekends, holidays
  • Call only, no forms

The short answer

In California, the landlord is generally responsible for keeping plumbing in working order, because a rental has to meet habitability standards. That covers working plumbing and gas, hot and cold running water and a functioning sewer or septic system. The tenant pays when the tenant or a guest caused the damage.

This is general information, not legal advice. Lease terms, the cause of the problem and local ordinances all matter. If the situation is serious or disputed, talk to a tenant rights group or a lawyer.

Common plumbing problems and who usually pays

The cause matters as much as the fixture.

ProblemUsually the landlordUsually the tenant
Burst or leaking supply pipe from wearYesNo
Sewer line blocked by rootsYesNo
Water heater failure from ageYesNo
Toilet clogged by a foreign objectDepends on the lease and causeOften yes if the tenant caused it
Clogged sink from grease or hairDepends on the lease and causeSometimes, if caused by the tenant
Damage from a tenant's negligenceNoYes

What California law says

Civil Code section 1941.1 lists conditions that make a rental unfit to live in, including plumbing and gas facilities that do not work and a lack of hot and cold running water. A landlord who does not fix these problems after reasonable notice can face consequences. See a tenant rights guide for the full list, since it also covers heating, electrical and other systems.

Two limits are worth knowing. Landlords must generally give 24 hours' written notice before entering to make repairs, except in an emergency. And thirty days is generally treated as a reasonable time for repairs, although an urgent problem such as a burst pipe or a sewage backup should be handled much faster.

How to give notice

  • Tell the landlord or property manager by phone right away for an emergency
  • Follow up in writing the same day, with the date, a description and photos
  • Keep a copy of every message and note who you spoke to
  • Give access for repairs on reasonable notice
  • Photograph any damage to your belongings for renters insurance
  • If nothing happens, send a second written request and keep waiting periods in mind

Repair and deduct has limits

Civil Code section 1942 lets a tenant, in some cases, pay for a needed repair and deduct the cost from rent after giving the landlord notice and a reasonable time to fix it. The deduction generally cannot exceed one month's rent, and the remedy can be used only twice in a twelve-month period. Getting it wrong can put you at risk of an eviction claim, so get advice before you try it.

For landlords and managers

Responding fast is cheaper than responding late. A slow leak that turns into a flooded unit costs more than the original repair and can raise habitability claims. We take calls from property managers as well as tenants, and can give a written description of what failed and what was done. See our page on commercial plumbing for multi-unit and small commercial calls.

For urgent problems, see burst pipe repair or drain cleaning for what a plumber will do.

A word on North Highlands

The 2020 census counted about 52 percent of occupied homes in North Highlands as rented, so many households have to work through this. Whether the home is a single-family rental or part of a multi-unit building, the steps are the same: notify, document and give reasonable time.

If the landlord does not respond

Start with a second written request that refers to the first, and keep the dates. If the problem makes the home unsafe or unfit to live in, the local code enforcement or housing inspection office can look at it. Photograph everything and keep receipts for any costs you had because of the problem, such as a hotel or a spoiled food loss.

Do not withhold rent on your own without advice. The rules are strict, and getting them wrong can put you on the wrong side of an eviction claim.

Which insurance covers what

A landlord's policy covers the building. A tenant's renters insurance covers the tenant's belongings, and often additional living costs if the home cannot be used. If a burst pipe ruins your furniture, the claim is usually on your renters policy, and the landlord's insurer handles the structure. If you do not have renters insurance, it is inexpensive and worth getting before a leak, not after.

Common mistakes to avoid

  • Waiting to tell the landlord because the leak seems small
  • Reporting only by phone and having no record
  • Hiring a plumber and deducting from rent without notice
  • Throwing away damaged belongings before photographing them
  • Assuming the lease overrides the habitability rules

What a plumber can put in writing

A written note from the plumber that names the failed part, says what caused it and lists the work done settles many disputes before they start. It shows whether the problem came from wear, from the tenant or from something else, and it gives the landlord a clear reason to approve the cost.

Ask for that note when you call, as tenant or owner, and keep it with your photos and messages.

Questions

Questions about this topic

The landlord generally pays for a burst pipe from wear or age. A tenant may be responsible if they caused the damage.

Only in limited cases, and only after notice and a reasonable wait. Repair and deduct is capped at one month's rent and can be used twice in twelve months.

Thirty days is generally treated as reasonable, but urgent problems such as a burst pipe or sewage backup should be handled much faster.

Yes, on reasonable notice. Landlords generally need to give 24 hours' written notice except in an emergency.

A local tenant rights organization or an attorney can advise on your situation. This page is general information.

24/7 emergency line

Need a plumber now?

Call the 24/7 line, describe the problem and we will tell you what to do while help is on the way.

(916) 555-0100

Service area map

North Highlands, Sacramento County, and the nearby towns we take calls from.

Call 24/7: (916) 555-0100