Burst pipe repair

Emergency Burst Pipe Repair in North Highlands, CA

Every minute a burst pipe runs, the damage grows. Stop the water first, then get a plumber on the way.

  • Line answered 24/7
  • Nights, weekends, holidays
  • Call only, no forms
Copper and PEX supply pipes with a brass shutoff valve on a plywood wall

What to do in the first five minutes

  • Shut off the main water valve at the house, usually near the front hose bib, in the garage or by the water heater
  • Open a faucet at the lowest point in the house to drain water from the pipes
  • If water is near outlets or the panel, shut off power to that area only if you can do it safely and dry
  • Move furniture, rugs and electronics away from the water
  • Take photos and video of the source and the damage before you clean up
  • Turn off the water heater if the hot side is the burst line
  • Call a plumber, then your insurance company

Why pipes burst in a mild climate

Sacramento Valley winters are mild, so frozen pipes are rare but they do happen during an unusual cold snap, especially in attics, garages and exterior walls. Most burst pipes here have other causes. Old copper that has worn from the inside, corroded galvanized steel, failed fittings and high water pressure all cause sudden failures.

High pressure is a quiet culprit. The Uniform Plumbing Code, which California's plumbing code is built on, calls for a pressure regulator when street pressure runs above 80 psi, and a regulator that has failed can send excess pressure through every pipe in the house. A plumber can test the pressure with a gauge on a hose bib.

Where bursts happen and how they are repaired

The repair depends on what pipe burst and where it is.

LocationCommon causeUsual repair
Attic or exterior wallFreeze during a cold snapCut out the split section and replace it, insulate the run
Wall or ceilingCorroded or worn pipe, failed fittingOpen the wall, replace the section or fitting
Under the slabPipe wear or shifting soilDetect, then spot repair or reroute, see slab leak repair
Yard or service lineAge, roots or ground movementExcavate and repair, see water line repair
Under a sink or at a fixtureSupply line or connector failureReplace the line and the shutoff valve
Water heater connectionOld flex connector or fittingReplace the connector, inspect the tank

What the repair looks like

Once the water is off, the plumber finds the burst and decides how much pipe to replace. A pipe that split from freezing may have damage a few inches beyond the visible crack, so the repair often replaces a longer section than you would expect. Fittings are checked and replaced if they are worn.

Temporary fixes such as clamps and wraps can slow a leak, but they are not permanent repairs. A plumber may use one to stop the water for the night and return for a full repair, and that plan should be explained to you.

Document before you clean

Before the mop comes out, photograph and video the pipe, the water and the damaged items. Keep any pieces of pipe that are removed, since an adjuster may want to see them. Drying a home quickly limits mold, and if the water reached drywall or flooring, a moisture check helps. If walls or floors were soaked, see water damage restoration for the drying and cleanup that follows the repair.

What affects the price of a burst pipe repair

A burst supply line under a sink is a smaller job than one inside a finished wall. These are the factors that decide it.

  • How much pipe has to be replaced and what material it is
  • Whether the wall, ceiling or floor must be opened to reach it
  • Whether water has to be shut off to more than one part of the house while the work is done
  • Whether the burst reveals wider wear that suggests repiping, see [[repiping|repiping]]
  • Any temporary water shutoff and restoration of service
Sudden and accidental pipe bursts are commonly covered by homeowners policies for the resulting damage, though not always for the pipe itself. Call your insurer promptly and ask what documentation they need.

Renters and landlords

If you rent, a burst pipe is an emergency that you should report to the landlord immediately, in writing if you can. Shut off the water, document the damage and keep the landlord's response. If your renters insurance covers your belongings, notify that insurer too.

Landlords can call us to arrange the repair, and we can give a written summary of what failed and what was done.

Questions

Questions about burst pipe repair

Common spots are near the front hose bib, in the garage, by the water heater or in a box at the street. Find yours now, before you need it in a hurry.

If water is near outlets, the panel or appliances, and you can reach the breaker without stepping in water, cut power to that area. If in doubt, stay out and call a plumber or an electrician.

The line is open all night, but arrival depends on how many calls are ahead of yours and where you are. Ask for an estimated time when you call, and keep the main valve closed while you wait.

Many policies pay for resulting damage from a sudden burst, but not always for the pipe. Read your policy and call your insurer as soon as the water is off.

Often the water can be restored the same day, either with a permanent repair or with a temporary one. Hidden damage may need a second visit.

Not always. A single failure on otherwise good pipe can be repaired. Several failures or a pipe that is visibly worn are reasons to talk about repiping.

24/7 emergency line

Water still running from a split pipe?

Shut off the main valve, then call any hour, day or night. A plumber will be sent as soon as one is free.

(916) 555-0100

Service area map

North Highlands, Sacramento County, and the nearby towns we take calls from.

Call 24/7: (916) 555-0100